Refund & Return Policy

At BOHA FLOWERS, every floral arrangement is handcrafted using fresh flowers and created specifically for each order.

Returns & Exchanges

Due to the perishable nature of fresh flowers, we do not accept returns or exchanges for floral arrangements.

Custom floral designs, event flowers, personalized orders, and made-to-order arrangements are non-refundable.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect arrangement, please contact us within 24 hours of delivery.

Email: hello.bohaflowers@gmail.com
Phone: +1 (786) 851-7101

Please include your order number and clear photos of the arrangement and packaging. After reviewing your request, we will determine an appropriate resolution, which may include a replacement or store credit when applicable.

Order Changes & Cancellations

Orders may be modified or canceled up to 24 hours before the scheduled delivery or pickup time.

Once an arrangement is being prepared, customized, or has been delivered, it cannot be canceled or refunded.

Contact

If you have any questions about this policy or your order, please contact us:

BOHA FLOWERS
Miami, Florida, United States
Email: hello.bohaflowers@gmail.com
Phone: +1 (786) 851-7101