Privacy Policy

Last updated: September 15, 2026

BOHA FLOWERS operates this website and online store, including the products, services, content, and features available through the website.

This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit bohaflowers.com, place an order, use our services, or communicate with us.

By using our website or purchasing from BOHA FLOWERS, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

Contact information: name, email address, phone number, billing address, shipping address, and delivery information.
Order information: products purchased, order details, transaction information, delivery details, and order history.
Payment information: payment and transaction details necessary to process your order. Payment information is processed through secure third-party payment providers.
Communications: information you provide when you contact us, including customer service requests and other messages.
Account information: information associated with a customer account, if you choose to create one.
Device and usage information: information such as IP address, browser type, device information, and interactions with our website.
Cookie and similar technology information: information collected through cookies and similar technologies used to operate, analyze, and improve our website.

How We Collect Information

We may collect personal information:

Directly from you when you place an order, create an account, contact us, or otherwise provide information.
Automatically when you browse or use our website through cookies and similar technologies.
Through Shopify and other service providers that help us operate our online store.
From payment processors, delivery providers, analytics services, advertising services, and other business partners when necessary to provide our services.

How We Use Personal Information

We may use personal information to:

Process and fulfill orders.
Process payments and provide order confirmations.
Arrange delivery and communicate with customers about their orders.
Provide customer service and respond to inquiries.
Manage customer accounts when applicable.
Improve our website, products, and services.
Personalize your shopping experience.
Send transactional communications related to your orders or account.
Send marketing or promotional communications where permitted by law and in accordance with your communication preferences.
Measure website traffic, advertising performance, and customer interactions.
Detect, prevent, and investigate fraud, security issues, or unauthorized activity.
Comply with applicable laws and legal obligations.
Protect our business, customers, website, and services.

How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate our business and provide our services.

These may include:

Shopify, which provides the ecommerce platform used to operate our online store.
Payment processors that securely process customer payments.
Delivery and fulfillment providers when necessary to complete an order.
Technology and service providers that support website hosting, analytics, customer service, email, security, and other business operations.
Marketing and advertising providers that help us promote our products and measure advertising performance.
Professional advisors or legal authorities when disclosure is required by law or necessary to protect our rights or comply with legal obligations.

We do not sell customer personal information for money.

Shopify

Our online store is powered by Shopify. Shopify provides the ecommerce technology that allows us to offer products, process orders, process payments, and provide other online store functionality.

Information submitted through our website may be processed by Shopify and its service providers as necessary to provide these services.

For more information about how Shopify handles personal information, please review the Shopify Privacy Policy.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning properly.
Remember preferences and shopping activity.
Understand how visitors use our website.
Improve website performance.
Measure advertising and marketing campaigns.
Provide relevant advertising where applicable.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect some website functionality.

Third-Party Websites

Our website may contain links to third-party websites or services, including social media platforms, payment services, or other websites.

BOHA FLOWERS is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can review and delete the information when appropriate.

Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information.

Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our products and services.
Complete and maintain transaction records.
Provide customer support.
Comply with legal, tax, accounting, and regulatory obligations.
Resolve disputes.
Enforce our agreements and protect our business.

The length of time information is retained depends on the type of information and the reason it was collected.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Request information about how your personal information is collected and used.
Opt out of certain marketing communications.
Exercise other privacy rights available under applicable law.

To exercise a privacy right or ask a question about your personal information, please contact us using the information below.

We may need to verify your identity before completing certain requests, as permitted or required by law.

Marketing Communications

If you receive promotional emails from BOHA FLOWERS, you may unsubscribe at any time by using the unsubscribe option included in the email.

Even if you opt out of promotional communications, we may continue to send important transactional messages related to your orders, payments, deliveries, or account.

International Data Transfers

Some of our service providers may process or store personal information outside the country where you live.

When required by applicable law, we use appropriate safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the Last updated date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or would like to exercise a privacy right, please contact us:

BOHA FLOWERS
2901 NE 1st Ave
Miami, FL 33137
United States

Email: hello.bohaflowers@gmail.com
Phone: +1 (786) 851-7101